Privacy Policy

Hogan Novare respects the privacy of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, website, and other communication channels.

1. Information We Collect
We may collect the following types of information when you use our services, visit our website, or contact us:

  • Personal Information: Name, email address, phone number, billing and shipping address, and other contact details provided by you when requesting our services.

  • Project Information: Details related to the specific construction, bespoke design, or space creation services you request, including designs, plans, preferences, and other project-specific information.

  • Payment Information: Payment card details and other billing information processed for transactions.

  • Usage Data: Data on how you interact with our website, such as IP addresses, browser type, device type, pages visited, and time spent on our site.

  • Cookies: We may use cookies to enhance your browsing experience, track site usage, and personalize content.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To Provide Our Services: To fulfill your project requests, provide design consultations, construction services, or space creation projects.

  • To Communicate: To contact you about project updates, inquiries, quotes, or service-related information.

  • To Process Payments: To manage and process payments for services rendered.

  • To Improve Our Services: To analyze website usage and improve our offerings and user experience.

  • Marketing: With your consent, we may send marketing materials, newsletters, or offers related to our services.

3. How We Protect Your Information
We are committed to ensuring the security of your personal information. We implement various security measures, including encryption, firewalls, and access control mechanisms, to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who assist in delivering our services, such as:

  • Contractors and subcontractors involved in your project.

  • Payment processors for transaction processing.

  • IT service providers who manage our website and technical infrastructure.

  • Legal and regulatory bodies, if required by law or to protect our legal rights.

Any third-party providers we work with are required to maintain the confidentiality and security of your data.

5. Your Rights and Choices
You have the following rights regarding your personal information:

  • Access: You may request to access the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

  • Data Portability: In certain situations, you can request a copy of your data in a structured, commonly used format.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may limit your ability to access some features of our website.

For more information on how we use cookies, please refer to our Cookie Policy.

7. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated policy on our website with a revised "Effective Date."

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hogan Novare
Email: sales@hogannovare.com